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Hiring for Success: Behavioural Interviewing Techniques


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Hiring for Success: Behavioural Interviewing Techniques


Price: $ 59.95+GST

Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position. But what if you could refine the process in such a way that you were confident that you are selecting the right person? How do you separate the good from the great, when they have similar work experience and strengths to offer? This course will give you the skills and tools to hire successful candidates.

Table of Contents

Hiring for Success – Behavioural Interviewing Techniques

1. Introduction

2. Course Overview

3. History of the Interviewing Process

4. The Recruitment and Selection Process

5. Factors in the Hiring Process

6. Cost Analysis

7. Job Analysis and Position Profiles

8. Determining the Skills You Need

9. Finding Candidates

10. Advertising Guidelines

Five Key Points

Ten Tests for Advertising

11. Screening Resumes

The Screening Process

Developing a Guide

12. Performance Assessments

13. Problems Recruiters Face

14. Interviewing Barriers

15. Non-Verbal Communication

16. Types of Questions

Open and Closed Questions

Probing Techniques

17. Case Study

18. Traditional vs. Behavioral Interviews

Behavioral Interviewing

Sample Questions

19. Other Types of Questions

Achievement-Oriented and Holistic Questions

Making Connections

20. The Critical Incident Technique

21. Listening for Answers

Listen Well

Committing to Change

22. Difficult Applicants

23. Interview Preparation and Format

24. Other Interview Techniques

25. Scoring Responses

26. Checking References

27. Human Rights

28. Skill Application

29. Pre-Assignment Review

30. Personal Action Plan

31. Recommended Reading List

32. Post-Course Assessment