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Employee Accountability


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Employee Accountability


Price: $ 59.95+GST

An article in the March 11, 2010 edition of TIME magazine purported to explain “why we have entered the post-trust era.” Indeed, we seem to be in a time where people act inappropriately and then refuse to take responsibility for their actions. Who can we blame for the world economic crisis, issues with religion, the outcomes of our governments, or the state of the environment? More to the point, why do we spend so much time and energy looking to pin the blame on someone (usually anyone but ourselves)?With this in mind, it’s no wonder that organizations who promote accountability are more successful and more productive. In this course, you will learn about what accountability is, how to promote it in your organization, and how to become more accountable to yourself and others.

Table of Contents

Employee Accountability

1. Course Overview

2. Defining Accountability

What is Accountability?

The Era of Distrust

Lessons Learned

3. Creating an Accountable Organization

The Accountability Cycle

The Building Blocks

Case Study

Accountability Starts with Me!

Pre-Assignment Review

4. Setting Goals and Expectations

Tips and Tricks

Making Connections

Top Ten Ways to Create and Share Ownership

5. Doing Delegation Right

Understanding Delegation

Monitoring Delegation

6. Offering Feedback

The Ingredients of Good Feedback

Making Connections

7. A Toolbox for Managers

8. Personal Action Plan

9. Recommended Reading List

10. Post-Course Assessment