eAgent Logo REA Training Provider Logo 📞 09-889-7653

Business Ethics for the Office


eAgent Member eAgent Member Login

new MemberNew Member Signup

enroll now

Business Ethics for the Office


Price: $ 59.95+GST

What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another.This course will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. We’ll also look at some tools that you can use when you’re faced with an ethical decision. And, we’ll look at some techniques you can use so you don’t get stuck in an ethical quandary. Best of all, we’ll look at a lot of case studies so that you can practice making decisions in a safe environment.

Table of Contents

Business Ethics for the Office

1. Course Overview

2. What are Ethics?

Defining Ethics and Morals

Values Identification

Bringing It All Together

3. Taking Your Moral Temperature, Part One

4. Why Bother with Ethics?

5. Kohlberg’s Six Stages

The Six Stages and Three Levels

Identifying Stages

6. Some Objective Ways of Looking at the World

An Introduction to Philosophy

Applying Philosophical Approaches

7. What Does Ethical Mean?

Merck Pharmaceuticals

Decision Analysis

8. Avoiding Ethical Dilemmas

Some Easy Strategies

Case Studies

9. Pitfalls and Excuses

10. Developing an Office Code of Ethics

Are You Ready?

Sample Codes of Ethics

Your Code of Ethics

11. 22 Keys to an Ethical Office

The 22 Keys

Pre-Assignment Review

12. Basic Decision Making Tools

The Three-Phase Model

Phase One

Phase Two

Phase Three

The Problem Solving Toolkit

13. Ethical Decision Making Tools

Three Types of Tools

Case Study

14. Dilemmas with Company Policy

15. Dilemmas with Co-Workers

Potential Dilemmas

Case Studies

16. Dilemmas with Clients

Potential Dilemmas

Making Connections

17. Dilemmas and Supervisors

Dilemmas with Your Supervisor

Dilemmas as a Supervisor

18. What to Do When You Make a Mistake

19. Taking Your Moral Temperature, Part Two

20. Personal Action Plan

21. Recommended Reading List

22. Post-Course Assessment