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Workplace Success: Seven Key Skills You'll Need


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Workplace Success: Seven Key Skills You'll Need

Price: $ 59.95+GST

There have been a number of studies that identify the key skills that workers need to be successful. Various studies call them different things - critical employability skills, soft skills, or transferrable skills. Regardless of the name these skills are critical for workplace success. Eight of the most commonly identified skills are: Being a Productive Team Member, Flexibility, Problem Solving, Resourcefulness, Giving and Receiving Feedback, Self-Confidence, Creative Thinking and Emotional Intelligence. Many of us possess one or more of these attributes already and perhaps all of them. Luckily these skills can be improved upon through training.This course looks to take you from where you are now to a new level of understanding for the key skills that will help to make you successful at work.

Table of Contents

Workplace Success – Eight Key Skills You’ll Need

  1. Course Overview
  2. Being a Team Player
    • Team Member Roles and Responsibilities
  3. Flexibility
    • Change Exercise
    • Change Tolerance
  4. Problem Solving
    • What is a Problem?
    • Eight Essentials to Defining a Problem
  5. Resourcefulness
    • Self-fulfilling Prophecy
    • Characteristics of Resourcefulness
  6. Feedback
    • Giving and Receiving Feedback
  7. Self-Confidence
    • What Does Self-Confidence Look Like?
    • Building Self-Confidence
  8. Creative Thinking
    • Methods for Creative Thinking
    • Other Methods
    • Creative Thinking Exercise
  9. Emotional Intelligence
    • History of Social and Emotional Intelligence
    • Defining Social and Emotional Intelligence
  10. Personal Action Plan
  11. Recommended Reading List
  12. Post-Course Assessment