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Digital Transformation


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Digital Transformation

Price: $ 59.95+GST

This one-day course will teach you about digital transformation, and what companies in different industries are doing, as well as best practices that can be employed in your own organization.

This course aims to define digital transformation, and provide an understanding of why it matters, as well as take a look at businesses that are successfully undertaking this change. It will also help you begin developing a digital strategy for your own company.

Table of Contents

1. Course Overview
Learning Objectives
Pre-Assignment
Pre-Course Assessment
2. Digital Transformation – What Is It?
Why Does It Matter?
Defining Digital Transformation, Part One
Defining Digital Transformation, Part Two
Defining Digital Transformation, Part Three
Why?
3. Where Do We Start?
Start Thinking About Changes
Questions to Ask, Part One
Questions to Ask, Part Two
Customer Interaction
4. Who Is Doing It Well?
Mistakes That Can be Made
Case Study Review
Case Study 1: Netflix
Case Study 2: Domino’s
Case Study 3: The Washington Post
Case Study 4: Air New Zealand
Case Study 5: Town of Cary, North Carolina
5. Awareness Is The First Step
Use Technology to Build on Success, Part One
Use Technology to Build on Success, Part Two
Use Technology to Build on Success, Part Three
6. Let’s Do This
Things to Keep in Mind
7. Make A Plan
Digital Transformation Plan
8. A Personal Action Plan
Starting Point
Where I Want to Go
How I Will Get There
9. Course Summary
10. Recommended Reading List
11. Post-Course Assessment