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Balanced Scorecard Basics


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Balanced Scorecard Basics

Price: $ 59.95+GST

Intangible assets (like a companys reputation, the knowledge base created by their employees, and training initiatives) can make up a huge portion of a companys wealth. This course will teach you about the balanced scorecard, which can help you measure all aspects of your organizations success.

You will begin this course by learning what the balanced scorecard is and what types of organizations it is most useful for. Then, you will review some sample scorecards, strategy maps, and tactical action plans. You will also learn how to develop your organizations mission, vision, and values (which form the basis for the balanced scorecard); a project vision statement; plans to implement the scorecard; and balanced scorecard teams.

Table of Contents

1. Course Overview
2. Understanding the Balanced Scorecard
What is the Balanced Scorecard?
The Need for the Balanced Scorecard
3. The Ingredients for Success
Is the Balanced Scorecard Right for Us?
Top Ten Scorecard Pitfalls
4. Overview of the Balanced Scorecard Process
The Big Picture
Sample Strategy Map
Sample Balanced Scorecard
Sample Tactical Action Plan
5. Creating a Project Vision Statement
Why We’re Doing What We’re Doing
Making a Statement
6. Understanding Organizational
Mission, Vision, and Values
The Building Blocks for Your Balanced Scorecard
Analyzing Sample Statements
7. Plans and Processes to Build
Building Core Plans
A Checklist of Processes
Case Study
8. Building Balanced Scorecard Teams
9. Personal Action Plan
10. Recommended Reading List
11. Post-Course Assessment