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Performance Management: Managing Employee Performance


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Performance Management: Managing Employee Performance

Price: $ 59.95+GST

Inspiring someone to be their best is no easy task. How do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best? This course will give you some of those skills.

In this course, you will learn about the Shared Management Model, which helps the manager transfer motivation and responsibility for results to the employee. This course will cover all three phases of the model: preparing the employee for the job, motivating them to do it, and evaluating their performance.

Table of Contents

1. Course Overview
2. The Shared Management Model
3. Setting Goals
Setting Goals with SPIRIT
Getting Into It
4. Phase I (Preparation)
Overview
Choosing the Right Person for the Job
Setting Standards
Effective Training
Coaching 101
5. Phase II (Activation)
Overview
Motivation
6. Phase III, Part A (Ongoing Evaluation)
Overview
Characteristics of Effective Feedback
Individual Exercise
Accepting Criticism
7. Phase III, Part B (Formal Evaluation)
Overview
Case Study: What Upset John?
About Performance Reviews
8. Personal Action Plan
9. Recommended Reading List
10. Post-Course Assessment